Contact us

Our teams across Aotearoa New Zealand are on hand to help with orders, quotes, accounts and general enquiries. Choose the option that best matches what you need, and we’ll make sure you reach the right people first time.

 

Quick Contacts

How can we help?

I want to order ready-mix concrete

Holcim supplies ready-mix concrete for residential, commercial and infrastructure projects across Aotearoa New Zealand, including ECOPact low-carbon concrete, decorative concrete and Hydromedia permeable concrete. Our team can help with mix selection, quotes and delivery scheduling.

In Canterbury, including Christchurch, ready-mix concrete is supplied by Ashby’s Ready Mixed, part of Holcim New Zealand, from the largest ready-mix plant in Canterbury.

I want to order cement

Holcim supplies bulk and bagged cement across Aotearoa New Zealand, including ECOPlanet low-carbon cements, ENVIROCore cement replacements, Ultracem high-performance cement and specialty cements.

I want to order aggregates

Holcim supplies aggregates for construction, roading, concrete and landscaping projects.

I want to manage my orders and account online

Holcim customers can use eZyBiz, our free customer portal and app, to manage ready-mix concrete, aggregates, bagged cement and bulk cement orders. eZyBiz lets you:

  • view your account balance, statements, invoices and credits
  • order bulk cement online and manage site details through eZyBulk
  • track ready-mix concrete deliveries live and view order history through eZyMix
  • access electronic delivery dockets

For help with eZyBiz, email service-nz@holcim.com.

I have an invoice or payment enquiry

Suppliers: for statements and payment enquiries, email 2900-aush@holcim.com. Include your vendor name and number in the subject line. You’ll receive an immediate response with an incident number to quote in any follow-up correspondence. Please allow up to five working days for your query to be addressed. You can also check invoice status and payment dates through the myHolcim Vendor Portal.

Customers: view and download your invoices, credits and statements in eZyBiz, or select “Accounts / Invoices” in the enquiry form below.

I want to apply for a credit account

To open a trade account with Holcim, complete our online credit application. For help with a new application, call 0800 465 246 or email newaccount-aush@holcim.com.

I’m a supplier or want to become one

Find our Supplier Pack, Standard Purchase Terms, Code of Ethics for Suppliers and contractor safety requirements on our procurement page.

Existing suppliers can check purchase order details, invoice status and payment dates through the myHolcim Vendor Portal.

If you receive an order or quote request you’re unsure about, check that it comes from an @holcim.com address and forward a copy to hanz-webmaster@holcim.com for validation.

I’m interested in a career at Holcim

We’re always looking for talented people to join our teams.

I want to report an integrity or compliance concern

Holcim is committed to a culture of speaking up. If you know of or suspect misconduct relating to Holcim’s business, including conduct that may be illegal or breach our Code of Ethics or policies, please report it through the Holcim Integrity Line.

The Integrity Line is a safe, anonymous and confidential service, open to employees and external parties. It is run by an independent external provider and is available 24 hours a day, 7 days a week. Anyone who reports a concern in good faith is protected against retaliation.

Call +64 9 913 5892 (charged at local rate)
Holcim Organisation Code: 117634

The Integrity Line is not for emergencies. If you need emergency assistance, call 111.

I’m a journalist or media representative

This contact is for media enquiries only. For orders, quotes, deliveries or accounts, please use the numbers above or the enquiry form below.

Contact our Media Relations team led by Natasha Adamsas at Natasha.Adamsas@holcim.com or +61 401 078 780.

I want to find a Holcim office

Head Office
1/1 Show Place
Addington, Christchurch 8024
Phone: 03 339 7500

For orders and quotes, please call 0800 READYMIX for concrete or 0800 HOLCIM for cement and aggregates rather than our office.

Send us an enquiry

Can’t find what you need? Complete the form below and we’ll direct your enquiry to the right team.

This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

Frequently asked questions

How do I order ready-mix concrete from Holcim New Zealand?

Call 0800 READYMIX (0800 732 396) to order ready-mix concrete or request a quote. Our team can help you choose the right mix and arrange delivery from your nearest Holcim concrete plant.

Who supplies Holcim ready-mix concrete in Christchurch and Canterbury?

Ashby’s Ready Mixed, part of Holcim New Zealand, supplies ready-mix concrete across Canterbury, including Christchurch and ECOPact low-carbon concrete. Call 0800 READYMIX (0800 732 396) or 03 359 7084, or email info@ashbysreadymixed.co.nz.

How do I order cement or aggregates from Holcim New Zealand?

Call 0800 HOLCIM (0800 465 246) to order bulk or bagged cement, or aggregates, or to request a quote. Bulk cement customers can also order online through eZyBulk.

Does Holcim supply low-carbon cement and concrete in New Zealand?

Yes. Holcim’s ECOPlanet low-carbon cements and ECOPact low-carbon concrete are available in Aotearoa New Zealand. Call 0800 HOLCIM for cement or 0800 READYMIX for concrete to discuss low-carbon options for your project.

Can I order and track my Holcim deliveries online?

Yes. Holcim customers can use the free eZyBiz portal and app to manage ready-mix concrete, aggregates, bagged cement and bulk cement orders, track deliveries, and access dockets, invoices and statements. For help, email service-nz@holcim.com.

How do I open a credit account with Holcim New Zealand?

Complete the online credit application at holcim.co.nz/credit-application. For help with a new application, call 0800 465 246 or email newaccount-aush@holcim.com.

Who do I contact about an invoice or payment?

Suppliers can email statement and payment enquiries to 2900-aush@holcim.com, including their vendor name and number in the subject line. Customers can view invoices, credits and statements in eZyBiz, or use the enquiry form on this page.

How do I become a supplier to Holcim New Zealand?

Visit holcim.co.nz/procurement for our Supplier Pack, Standard Purchase Terms, Code of Ethics for Suppliers and contractor safety requirements. If you receive a purchase order or quote request that doesn’t come from an @holcim.com email address, forward it to hanz-webmaster@holcim.com before acting on it.

Where is Holcim New Zealand’s head office?

Holcim New Zealand’s head office is at 1/1 Show Place, Addington, Christchurch 8024. For orders and quotes, call 0800 READYMIX (0800 732 396) for ready-mix concrete or 0800 HOLCIM (0800 465 246) for cement and aggregates.

How do I find my nearest Holcim plant or quarry?

Use our locations page at holcim.co.nz/locations to find Holcim ready-mix concrete plants, cement terminals and quarries across Aotearoa New Zealand.

How do I report an integrity or compliance concern?

Report known or suspected misconduct through the Holcim Integrity Line on +64 9 913 5892, quoting organisation code 117634, or online via holcim.com/speakup. The service is anonymous, confidential and available 24/7 to employees and external parties.

How do I apply for a job at Holcim New Zealand?

Search current roles on the Holcim New Zealand jobs page. You can also browse opportunities with Holcim Australia and job openings across the wider Holcim Group.

Who do I contact for media enquiries?

Journalists and media representatives can contact Holcim New Zealand’s Media Relations team at Natasha.Adamsas@holcim.com. Please note this contact is for media enquiries only.

Where can I follow Holcim New Zealand on social media?

Follow Holcim New Zealand on LinkedIn for company news, projects and career opportunities, and on YouTube for videos from Holcim Australia and New Zealand.

What are Holcim’s social media community engagement guidelines?

Thank you for joining the Holcim community. Please read these guidelines, designed to help keep our followers and friends safe online.

Holcim is responsible for protecting and maintaining the integrity of this community. While we actively encourage participation through posts, comments and discussion, we do have some basic rules.

Holcim will remove content that:

  • is obscene or disrespectful
  • is irrelevant to the aims of the Holcim community
  • is unrelated to the original post
  • is judged to be spam
  • is abusive or threatening to the Holcim community or to individuals within it
  • distributes false or misleading information
  • advertises or promotes products or services
  • repeatedly posts the same information