Coronavirus (COVID-19) Guidance

At Holcim, we are committed first and foremost to the safety of our employees, contractors, customers and other business partners. 


We are closely monitoring the COVID-19 situation and have established a dedicated internal team who are developing and implementing wide-ranging safety measures across our business, with additional guidance provided by the New Zealand governments, travel providers, the LafargeHolcim Group and other expert bodies.

Holcim Capability During COVID-19 Level 4 Restrictions

As of midnight Wednesday, 25th March New Zealand will move to Level 4 restrictions, including the closure of all non-essential businesses. Essential businesses, and those that support them, will continue to provide the necessities of life for everyone in New Zealand.

Holcim has been working over the past couple of days to not only understand and implement what this means for our business, but also what this means for our Customers and how we can best support them for any critical and essential needs.

A communication has been sent directly to Customers requesting guidance on critical projects that will continue and supply required from Holcim. A copy of this letter can be accessed below.


Please continue to call 0800 Holcim (0800 465 246) for all supply enquiries.

What action is Holcim taking?

As we strive to provide our customers with the high level of service they expect from Holcim, we have put in place Business Continuity Plans as well as a range of other measures to ensure that we do everything possible to limit the spread of COVID-19.

In addition to mirroring Government policy relating to business closures, self-isolation and travel restrictions, we have implemented the following in order to maintain the safety of our people and customers:

  • All essential operational and delivery employees are implementing social distancing protocols to limit contact on both customer sites and our own.
  • We have increased availability of hygiene products at all sites and continue to educate our teams on Government hygiene advice.
  • We are limiting access to our sites to only production critical personnel.
  • Employees are being asked to self-report any symptoms and self-isolate where required in line with Government advice.
  • Where possible, employees are working from home.

We recognise that these are challenging times and we continue to monitor and respond to this evolving situation. As circumstances change, we will continue to provide updates on how we are managing this situation, ensuring business continuity where permitted, and the wellbeing of both our employees and customers.

If you have any reason to suspect the virus may be on your site please let us know immediately.

Need more information about COVID-19?

You can visit the:

Essential supply during COVID-19

Essential supply during COVID-19

Holcim is ready to respond to essential supply requirements in line with Alert Level 4 restrictions.